Question 1

Patient Portal

Accepted Answer

An excellent resource provided to you by our office where you are able to view lab results, any message to physician, new appointment request and request refills. It is sometimes much easier to reach the Doctor or Nurse Practitioner through our messaging system for non- emergent questions or concerns. Please keep your password in a safe place so that you can always access it. If you forgot your passcode and it needs to be reset, please call the office and ask to reset the passcode or you can reset yourself from our website to our EMR patient portal link.

Question 2

Appointments

Accepted Answer

You can book an appointment without calling us from our website www.womensobgyncare.com and create an account with Healow button.
 
Please arrive at least 15 minutes early for your appointments, and 30 minutes before if this is your first time visit at our office. As a courtesy to all of our patients, we aim to see everyone at the scheduled time and reduce patients wait time. We value every single patient that gives us the opportunity to care for them, so arriving on time allows for generous provider-patient interaction time.

For visits not related to your routine pregnancy visits, (described in the prenatal section of FAQ ), please always contact the office to schedule. Moreover at the time of check-in you can mention the reason in the office’s return patient visit form.

Question 3

Appointment Reminders

Accepted Answer

You always receive appointment reminder email (if you sign up for the patient portal) and  automatic telephone call for your appointment reminder and also give you an  option for your appointment confirmation with the automatic answering call set up. You will also get paper copy of your next appointment reminder from our office at the time of check-out.

Question 4

Lab Work

Accepted Answer

All lab work ordered in the office has variable turnaround times. Please allow us to review all labs and contact you accordingly. For results that require immediate response, we will contact the patient or primary contact. All other labs will be discussed in detail at your following visit. Results will be uploaded in patient portal within 7-10 days from the time results are received.

Question 5

Prescriptions

Accepted Answer

Refill requests for prescriptions can be submitted directly through patient portal after FIRST
checking with your pharmacy to see if you have any refills left on your current prescription.
Please always check with your pharmacy for generic brands of any prescriptions we send prior to purchasing.

Question 6

After Hours

Accepted Answer

If you have a life-threatening emergency, please go to your nearest hospital or ER center.
 
For bleeding, leaking of fluid or decreased fetal movement after 28 weeks of pregnancy, please contact our office at 281-953-1710, extension 3, choose your provider and leave your name and number–our on-call provider will assist you. For all other questions, please send a message through your patient portal or contact the office during business hours from Monday - Friday, 8:30 am - 5:00 pm.